| Brand: | DictationOne |
| Model: | TIER1-OS |
| Condition: | New |
| Catalog: | #Y378862 |
GSA Contract # Open Market
Availability: In Stock, Ready to Ship
Free Ground Shipping!
Same Day Delivery Pickup in Store
Overview:
This package was carefully designed for users in need Installation and Product Support for their speech and voice processing hardware and software solutions. Tier 1 includes access to our Ticketing System, Live Chat, and Request a Callback options. Members can chat with our team of Technical Product Specialist, Support Engineers, Repair Technicians and Integrator Specialists for a quick resolve to their hardware or software issues. Track and Manage Support Inquires through our Advanced Ticketing System, where users can Submit Service Tickets, Explore the Interactive Interface, Browse Recently Added, Most Popular or Highest Rated content, and much more. As a Tier 1 Member, you will receive Secure Login Credentials to our Online Repository, which includes over 1000 helpful guides, articles, blogs and FAQ, at their fingertips. This private library is a one-stop collection of Product PDFs, Data Sheets, Instructional guideline, Product evaluations, Image gallery, Comparison Matrices, White Papers, Demonstration Material, FAQs, as well as software and firmware updates. If you come across an issue that is not covered, a service request can easily be created within our ticket system. Our ticket system provides a simple solution to easily manage, organize and archive all support requests and responses in one place while providing accountability and responsiveness our members deserve. You will find our unique expertise especially helpful when it workflow solutions or product integration concerns.
Features:
