Dictation, Transcription & Speech Recognition IT Solutions

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Shipping Policy

 

Holiday Schedule 2020

We will be closed on the following days

December 25th, Christmas Day
January 1st, New Year's Day

Holiday Shipping Schedule 2020

To receive a package by Christmas 12/25/2020

Last Day to ship via:   
FedEx Ground Friday, Dec. 18
FedEx 3 Day Express Monday, Dec. 21
FedEx 2nd Day Air Tuesday, Dec. 22
FedEx Next Day Air Wednesday, Dec. 23

 * Ground orders placed on Thursday, December 24, will be shipping on Monday, December 28

 

 

To receive a package by New Years 1/01/2020

Last Day to ship via:   
FedEx Ground Wednesday, Dec. 23
FedEx 3 Day Express Thursday, Dec. 24
FedEx 2nd Day Air Monday, Dec. 28
FedEx Next Day Air Tuesday, Dec. 29
*Ground Orders placed on Thursday, Dec. 31 after 2:00 PM EST will be shipped on Monday, Jan. 04. 

 

 

 

 

***Our daily shipping cutoff time is 4:00 PM EST***  

If an order is placed after our cutoff time and you want it shipped the same day, please contact our sales team prior to checkout for confirmation.

All Orders Over $100 is Free Shipping 

Standard Shipping Cutoffs:

Most orders placed by 2:00 PM Eastern Time on weekdays will be processed and shipped the same day. Orders placed after 4:00 PM will ship the following business day. (On Friday, Saturday, or Sunday, orders will ship the following Monday.) All orders are shipped via FedEx Ground or USPS. We also offer expedited shipping options on our website that you can choose from.

Please Note:

You will receive an Order Status email indicating that your order has shipped. We will not be responsible if delivery has been delayed by the Shipper due to verification of Shipping Address information (i.e. suite or apartment number). Therefore we suggest that you check the address again before submitting your order

All Orders:

DictationOne uses FedEx and USPS as our primary shipping carriers throughout the United States and the world. If you would like us to use your shipping carrier, please contact us with your order details and we can ship and bill shipping costs directly to your carrier's account.

International Orders:

Orders outside the USA ship with USPS Insured Priority Mail. you may be subject to import taxes and duties which are levied when your package reaches your country. Additional charges that may apply for customs clearance must be paid by the customer. We have no control over these tariffs and therefore cannot predict what they may be. Please contact your local customs office for further inquires. These additional charges are not reflected in your invoice for goods purchased from DictationOne which covers the purchase price of goods purchased and the applicable shipping to the destination.

If the customer refuses delivery of the package, the customer is still obligated to pay for any shipment, customs, taxes, or duties fees that may be incurred. DictationOne will charge the applicable fees to the customer's credit card on record.

Due to customs handling, there is no guarantee for delivery time for international orders.

 



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